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With a growing amount of outsourcing companies worldwide, there’s a high demand to have a library of resources about outsourcing definitions, benefits, pros and cons, and more all in one place to save time and to be fully equipped with the right information.

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Latest Posts

Why Empathy Is Important In Customer Service

Empathy is the ability to understand the feelings of others. However, what does this have to do with customer service? When you think about empathy in customer service, you have